Cancellation Policy
At Skytech Solution (Legal Name: Sunil Kumar Yadav), we value our customers and strive to ensure your satisfaction. However, we understand that sometimes you may need to cancel an order or service.
1. Cancellation Timeframe
You may cancel your order or service request within 3 days from the date of purchase or activation request.
2. Eligibility for Cancellation
- The product/service should not have been fully delivered or activated.
- No custom development or personalized work should have been initiated.
- Digital products (software licenses, scripts, API keys) are eligible only if they have not been downloaded, activated, or used.
3. Cancellation Process
To request a cancellation:
- Email us at support@skytechsolution.shop with your Order ID and reason for cancellation.
- Our team will review your request and confirm within 24-48 hours.
4. Non-Cancellable Products/Services
- Fully delivered software or website projects.
- Customized or tailor-made products/services.
- Hosting services once activated.
5. Refunds (If Applicable)
Approved cancellations will follow our Refund Policy for processing any eligible refund amount.
Legal Name: Sunil Kumar Yadav
Trade Name: Skytech Solution
Reg. Address: Bhabhaura, Madara Mukundpur, Meja, Prayagraj, Uttar Pradesh 212305
Contact: +91 7880979979